Test Proctoring

As a service to patrons and area residents, FPL provides a test proctoring service. Only those tests which meet the guidelines of the Library Test Proctoring Procedures will be proctored. These guidelines help to insure the integrity of the testing process and equal treatment for all those taking the examinations.

Procedures

  • The library is unable to provide one-on-one monitoring of test takers and cannot visually monitor the student during the exam. FPL is not able to guarantee a specific proctor will be available on a given date. A list of possible proctors will be provided to the institution or agency.
  • FPL keeps a log reflecting test taker info, receipt of test materials, date of test, and return mailing of completed test materials.
  • At the conclusion of a written exam, FPL will return the test materials to the testing institution via the U.S. Postal Service or via fax, with test-taker paying the fee for faxing service. The institution will provide a return envelope with postage and address. The test will be handled in the same manner as all other library mail. The library cannot arrange for UPS or FedEx pickup.
  • FPL provides for make-up test in the event of test cancellation due to inclement weather or other unforeseen circumstances.
  • The Library cannot assume responsibility for completed exams not received by the testing institution.

Institution/Agency Responsibilities

  • Review and approve these proctoring guidelines.
  • Clearly supplies the name of the institution or agency sending the exam, full name of the test taker, the complete test, and detailed instructions for the proctor on administering the exam.
  • Gives an expiration date after which the exam should be shredded. The library will hold the test through the test giver’s stated deadline. If the test has not been taken; it will be shredded. Default time for destroying the test is three months from receipt of test.
  • Supply the library with a return envelope with postage and address.

Student/Test Taker Responsibilities

  • Review these proctoring guidelines and determine that the school has approved them.
  • Contact the library and sending institution to make specific arrangements to take the test. FPL will not contact the institution to negotiate dates or fill out forms for any arrangements. All arrangements are the test taker's responsibility. Student/test taker is also responsible for rescheduling the test date should an emergency arise for him/her.
  • Provide current photo ID bearing signature; name on ID and name under which the test taker is registered for the test must match exactly.
  • Test taker is responsible for supplying all required materials necessary to take the test including paper, pencils, calculators and audio equipment.
  • Provide return envelope and postage if this is not provided by the institution.
  • Proctoring of examinations will be available Monday through Friday from 9-4. Proctoring of exams cannot be scheduled on Saturday or Sunday because of shortened library hours and insufficient staffing to adequately monitor test takers.
  • Appointments to take the examinations must be scheduled one week in advance during the library’s regular hours of operation. Reservations may be made by e-mailing the library at questions@faylib.org. Telephone inquiries should be followed by written requests to questions@faylib.org.
  • Librarians and library assistants will proctor the examinations.
  • Written tests will be administered in a small private study room. (The proctoring coordinator reserves a small study room, places a reserve sign on the door the day of the test, and, during testing, hangs signage: Test in Progress, Please Do Not Disturb. If time and work load permit, the proctor will periodically check on the test taker. At those times when a small study room is not being used for testing, it is open to the public on a first come, first served basis.)
  • Computerized tests can be accommodated at the Research Computer stations or in the Computer Lab as long as test takers understand that there will some degree of noise and activity surrounding them. Proctors do not attend computerized test takers for any portion of the exam. Test takers are responsible for obtaining a Fayetteville Public Library card prior to the date of the test.
  • Due to legal and ethical matters, reference staff will not sign a proctoring statement that attests to more than they are able to do.
  • FPL reserves the right to cancel or change the date of any proctored test. (Examples: inclement weather, computer malfunction, building evacuation, etc.)
  • FPL will not proctor any GED testing. These requests will be referred to Fayetteville Adult and Community Education.
  • FPL will not provide personal information for any of the proctors, such as driver’s license numbers, home phone numbers or addresses.