Information For Customers

Library Card

All about why you should have a library card and how you can get one.

Fees

Lists the current fees for non-resident and replacement library cards, copies, interlibrary loans, meeting rooms, and other miscellaneous charges, as well as fines for late, lost, or damaged circulating materials.

Remote drop-off locations

If you cannot make it to the library to return your items, please use one of our remote drop-off boxes found at the following Bank of Fayetteville locations in the City of Fayetteville:

• 1846 N Crossover Rd (intersection of Mission and Crossover)
• 3150 Wedington Dr (west side of 540)
• 3210 N College Ave (near Hobby Lobby)

Dropped-off items are picked up Monday – Saturday at 7 am. The contents are checked in at the library later the same day. No pick up on Sunday.

Customer Code of Conduct

Customer responsibilities and the code of conduct, including the code for parents and for computer and Internet use.

Public Policies

The Library's various policies regarding resource use, circulation, collection development, and customer service.

Customer Service Standards

We are committed to making the Fayetteville Public Library a welcoming and accessible destination for every member of our community. To that end, we spell out our dedication to professionalism, access, and service in this document.