Hurricane Katrina Disaster Relief

Resources for those who have been affected by Hurricane Katrina can be found on this page. The links provide information on shelters, employment, and local services. Information on how to volunteer or contribute money is also included. Those affected by Hurricane Katrina are eligible for free library cards and Internet access.

If the information you need isn't on this page, the Reference Staff at the library are available by phone at 856-7000, ext. 4450 or by email at and will be glad to locate additional information.

How to Help

American Red Cross (link)
1-800-435-7669
1-800-257-7575 (Spanish)

American Red Cross, Northwest Arkansas Chapter (link)
250 East Industrail Circle
Tontitown, AR 72770
479-442-4291
Contact: lsiler@nwarkansasredcross.org

City of Fayetteville
The old Mexican Original plant on Huntsville Road in Fayetteville is being set up as a staging area for Katrina relief supplies. They currently have an urgent need for volunteers to unload trucks and sort materials from 8 a.m. to 8 p.m. There is no need to call ahead, just show up ready to help and they will put you to work. They also have need of non-perishable food, bottled water and toiletries.

Susan Thomas
(479) 575-0654
1-866-636-8153

Secondary Contact: Yolanda Fields
Community Resources & Code Compliance Director

City of Fayetteville
113 W Mountain
Fayetteville, AR 72701
(479) 575-8290

FEMA (link)
1-800-621-FEMA (3362)

First Baptist Church of Springdale (link)
Will take trained Disaster Relief volunteers, newly trained volunteers, and some volunteers that have not had any specific Disaster relief training. All disaster relief efforts are coordinated by the Red Cross and Southern Baptist Disaster Relief.

Fort Chaffee
Reception area and shelter for Katrina refugees.
Phoenix Village Mall.

Our New Neighbors in Northwest Arkansas (link)
Northwest Arkansas is reaching out to the victims of Hurricane Katrina in many ways. Groups and individuals in the region are offering housing, aid, resources and support to those that have lost their homes in this terrible tragedy and seek shelter here. This website was created to provide links and information to area residents that would like to contribute to these local relief efforts, and to the new neighbors that are already arriving in our fair cities.

Salvation Army of Northwest Arkansas
The Salvation Army has established a refugee shelter called the Washington County Pilgrim House in the former Washington County jail.
Located on College and Center Street in Fayetteville.

Where to Donate

Alabama Governor's Emergency Relief Fund
P.O. Box 6135
Montgomery, AL 36106
Make checks out to "Governor's Emergency Relief Fund"

American Red Cross (link)
1-800-435-7669
1-800-257-7575 (Spanish)

America's Second Harvest (link)
35 E. Wacker Dr. #2000
Chicago, IL 60691
1-800-771-2303

American Jewish World Services
45 West 36th St., 10th Floor
New York, NY 10018
1-800-889-7146

AmeriCares (link)
88 Hamilton Ave.
Stamford, CT 06902
1-800-486-4357

ASPCA (link)
424 E. 92nd Street
New York, NY 10128
866-275-3923

Baptist World Aid (link)
405 N. Washington St.
Falls Church, VA 22046

Baton Rouge Area Foundation (link)
402 N. Fourth St.
Baton Rouge, LA 70802
1-877-387-6126

Bush-Clinton Katrina Fund (link)
Office of President George H. W. Bush
Re: Bush-Clinton Katrina Fund
10000 Memorial Drive, Suite 900
Houston, TX 77024

Office of President William J. Clinton
Re: Bush-Clinton Katrina Fund
55 W 125th Street
New York, NY 10027

Catholic Charities USA (link)
P.O. Box 25168
Alexandria, VA 22313
1-800-919-9338

Episcopal Relief & Development (link)
815 Second Ave.
New York, NY 10017
1-800-334-7626, ext. 5129

Feed the Children (link)
P.O. Box 36
Oklahoma City, OK 73101-0036
1-800-627-4556

Habitat for Humanity (link)
121 Habitat St.
Americus, GA 31709
1-800-422-4828 ext. 2957

Humane Society of the United States (link)
2100 L St. NW
Washington, D.C. 20037
202-452-1100

IRS (link)
Information on Charitable Giving, Tax-Relief Issues

Islamic Relief USA (link)
Re: Hurricane Relief
P.O. Box 6098
Burbank, CA 91510
1-888-479-4968

Louisiana Disaster Recovery Foundation
c/o Division of Administration
P.O. Box 94095
Baton Rouge, LA 70804-9095

Lutheran Disaster Response (link)
8765 Higgins Road
Chicago, IL 60631
1-800-3522, ext. 2822

Mennonite Disaster Service (link)
1018 Main St.
Akron, PA 17501
717-859-2210

Mercy Corps (link)
P.O. Box 2669
Portland, OR 97207
1-888-256-1900
1-800-852-2100

Mississippi Office of the Governor
Attn: Hurricane Fund
P.O. Box 139
Jackson, MS 39201
Make checks out to "Mississippi Hurricane Fund"

Operation Blessing International (link)
Re: Hurricane Katrina Relief
977 Centerville Turnpike
Virginia Beach, VA 23463
1-800-730-2537

Presbyterian Disaster Assistance (link)
100 Witherspoon St.
Louisville, KY 40202
1-888-728-7228 ext. 5839

Quarters From Kids (link)

Salvation Army (link)
Re: Disaster Relief
P.O. Box 4857
Jackson, MS 39296
1-800-SAL-ARMY

Save the Children (link)
Re: Hurricane Katrina Fund for Children
54 Wilton Road
Westport, CT 06880
1-800-728-3843

UNICEF USA (link)
333 East 38th Street
New York, NY 10016
1-800-4UNICEF

United Methodist Committee on Relief (link)
General Board of Global Ministries
475 Riverside Dr. #330
New York, NY 10115
1-800-554-8583

United States Coast Guard Foundation (link)
Disaster Relief Fund
Coast Guard Foundation
395 Taugwonk Road
Stonington, CT 06378
860-535-0786

United Way of America (link)
Re: Hurricane Katrina Fund
P.O. Box 630568
Baltimore, MD 21263
1-800-272-4630

FirstGov (link)
Links to government and non-government sources.

National Next of Kin Registry (link)
Nonprofit organization: Register people missing in the Hurricane Katrina disaster.

NOLA.com Missing Persons Forum (link)
Searchable forum environment and a missing persons database.

Pets

Best Friends Animal Society (link)
Information for finding lost pets and providing short-term care.

KatrinaFoundPets.com (link)
Information and listing of rescued pets from Hurricane Katrina.

Ozark Regional Transit (link)
A public transportation system in Northwest Arkansas serving both the urban and rural areas of Benton, Carroll, Madison and Washington counties.
479-756-5901

Razorback Transit Service (link)
Provides fixed route bus and paratransit service to all University of Arkansas students, faculty, staff and the general public during all hours of operation. Full transit services are provided, Monday through Friday from 7:00 a.m. to 6:00 p.m. on class days throughout the Fall and Spring semesters (mid August to mid May).
479-575-5255

Arkansas Job Bank (link)
Provided by the Arkansas Employment Security Division.

Fayetteville Chamber of Commerce (link)

Katrina Job Relief (link)

U.S. Department of Labor (link)
For temporary jobs, unemployment insurance, disaster unemployment assistance
1-866-4-USA-DOL

Adopt a Storm Family (link)

Craig's List Housing (link)

Habitat for Humanity (link)

Homes for Katrina (link)

Housing Resource Center (link)

Houston Chronicle: Hurricane Katrina (link)

HUD (link)
U.S. Department of Housing and Urban Development
1-866-641-8102

Hurricane Katrina Refugee Housing Clearinghouse (link)

Hurricane Housing Search (link)

HurricaneHousing.org (link)
A project of MoveOn.org

Katrina Home Sharing Registry (link)

KatrinaHousing.org (link)

OpenChurches.com (link)

Operation: Share Your Home (link)

Welcome Wagon Emergency Housing (link)

AmSouth Bank
TeleBanking/Customer Service: 1-800-AMSOUTH (1-800-267-6884)
Online Banking: www.amsouth.com

Chase (formerly Bank One)
Consumers: 1-877-226-5663
Small Business: 1-800-404-4111

Colonial Bank
Customer service: 1-877-502-2265

Compass Bank
Customer service: 1-800-COMPASS (1-800-266-7277)
Consumer credit cards: 1-800-239-5175
Small business credit cards: 1-800-316-0207

FDIC Information for Consumers and Bankers (link)
The FDIC is working cooperatively with all of the state and federal banking agencies and other organizations to determine the status of the financial institutions located in the affected areas.

GovBenefits.gov (link)
GovBenefits.gov has a variety of national benefit and assistance programs geared toward disaster recovery, such as Disaster and Housing Plan, Disaster Unemployment Assistance, Noninsured Crop Disasaster Assistance Program, Physical Disaster Loans, and Farm Emergency Loans.

Hibernia National Bank
TeleService-24 Service: 1-800-666-4417
Customer Emergency Hotline: 1-877-706-4233

Morgan Keegan
New Orleans, La.: 800-723-1521
Covington/Mandeville, La.: 800-899-2026
Mobile, Ala.: 800-937-1565
Main customer service: 800-290-2358

Regions Bank
Customer Service: 1-800-REGIONS (1-800-734-4667)
For the latest updates and a list of closed branches, click here.

Trustmark National Bank
Customer Contact/Call Center: 601-961-6000 or 800-Check-24 (800-243-2524).
Contact Center: 1-601-961-6000
Main Switchboard: 1-601-208-5111

Whitney National Bank
Customer service: 1-877-611-9448
Lost/Stolen Card Assistance 1-800-326-3501
Online Banking & BillPay Assistance 1-877-611-9448
Trust & Wealth Management Assistance 1-800-651-9227
Whitney Securities 1-800-385-4188
International 1-713-951-7730

DaimlerChrysler Financial Services
Hurricane victims should call 1-800-556-8172 to work out a payment plan. The finance division is sending a crisis team to help dealers who may have been affected by the storm, a company spokesperson said.

Ford Credit
Customers affected by Hurricane Katrina have the opportunity to defer up to two vehicle payments without paying extension fees under the Disaster Relief Program. The program is open to customers living in counties that FEMA has declared federal disaster areas as a result of the storm.

Ford Credit customers who are eligible for the Disaster Relief Program should receive letters next week with instructions on how to register. Customers must register within 60 days to qualify. Deferred payments are due at the end of the contract term. Customers may also call, 1-800-723-4016, to register.

GMAC Financial Services
To defer their car loan payments, customers affected by Hurricane Katrina should contact their local GMAC offices for an extension of up to 90 days. The company also will waive late charges for people who have been affected by the hurricane. Customers can also call the customer service line at 1-800-200-4622.

Fayetteville Public Schools (link)
Administration Office:
1000 W. Stone St.
(479) 444-3000

Washington County Schools (link)

City of Fayetteville (link)
Contact: Susan Thomas
(479) 575-0654
1-866-636-8153

First Call for Help (link)
First Call For Help is pleased to present the Online Edition of Where to Turn in Northwest Arkansas. We hope that this online service will be the primary source that puts you in touch with the information and resources you need.

Ozark Guidance (link)

NW Ark Red Cross (link)
How to find shelter in NWA?
How to find family and friends affected by the disaster?
How to find employment in NWA?

NWA Salvation Army (link)
(Fayetteville) Northwest Arkansas Area Command
The Salvation Army
219 W. 15th St.,
Fayetteville, AR 72701

Mail Address:
The Salvation Army
P.O. 1743
Fayetteville, AR 72702-1743

Phone (479) 521-2151
FAX: (479) 444-9148
Email: barbaratsa@hotmail.com

Fayetteville Emergency Shelter
The Salvation Army
Corps Salvage and Rehabilitation Program
219 E. 15th St.
Fayetteville, AR 72701
Phone: (479) 521-0857

Collection Centers / Thrift Stores

Fayetteville, AR Corps
The Salvation Army
219 W. 15th St.,
Fayetteville, AR 72701

Mail Address:
P.O. 1746
Fayetteville, AR 72702-1746

Phone (479) 444-7910
Fax (479) 444-9148

Fayetteville Public Schools (link)
Administration Office:
1000 W. Stone St.
(479) 444-3000

Operation KARE (link)
Includes Evacuee Registration

University of Arkansas (link)

• Counseling
• Student Admissions and Faculty Placement
• Relief Efforts

Arkansas Department of Health (link)
Regional Office:
Northwest Regional Office- Fayetteville 479-444-7700

Arkansas Department of Human Services (link)

Arkansas Department of Labor (link)

Arkansas Departement of Education (link)

Arkansas Department of Emergency Management
Katrina Information (link)

Washington County Website (link)