Treating people well : the extraordinary power of civility at work and in life / Lea Berman and Jeremy Bernard ; foreword by Laura Bush.

Item request has been placed! ×
Item request cannot be made. ×
  Processing Request
Share on Goodreads
  • Additional Information
    • Publication Information:
      First Scribner hardcover edition.
    • Abstract:
      Summary: "A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."-- Provided by Publisher.
    • Content Notes:
      Begin with confidence -- Humor and charm, the great equalizers -- The quiet power of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own your mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter.
    • Notes:
      Includes bibliographical references (pages 223-226).
    • ISBN:
      9781501157981
      1501157981
      9781501157998
      150115799X
    • Accession Number:
      2017061756
    • Accession Number:
      ocn980525560
      980525560
    • Accession Number:
      fay.592580
  • Citations
    • ABNT:
      BERMAN, L.; BERNARD, J. Treating people well : the extraordinary power of civility at work and in life. [s. l.]: Scribner, 2018. ISBN 9781501157981. Disponível em: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580. Acesso em: 7 dez. 2019.
    • AMA:
      Berman L, Bernard J. Treating People Well : The Extraordinary Power of Civility at Work and in Life. Scribner; 2018. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580. Accessed December 7, 2019.
    • APA:
      Berman, L., & Bernard, J. (2018). Treating people well : the extraordinary power of civility at work and in life. Scribner. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580
    • Chicago/Turabian: Author-Date:
      Berman, Lea, and Jeremy Bernard. 2018. Treating People Well : The Extraordinary Power of Civility at Work and in Life. Scribner. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580.
    • Harvard:
      Berman, L. and Bernard, J. (2018) Treating people well : the extraordinary power of civility at work and in life. Scribner. Available at: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580 (Accessed: 7 December 2019).
    • Harvard: Australian:
      Berman, L & Bernard, J 2018, Treating people well : the extraordinary power of civility at work and in life, Scribner, viewed 7 December 2019, .
    • MLA:
      Berman, Lea, and Jeremy Bernard. Treating People Well : The Extraordinary Power of Civility at Work and in Life. Scribner, 2018. EBSCOhost, search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580.
    • Chicago/Turabian: Humanities:
      Berman, Lea, and Jeremy Bernard. Treating People Well : The Extraordinary Power of Civility at Work and in Life. Scribner, 2018. http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580.
    • Vancouver/ICMJE:
      Berman L, Bernard J. Treating people well : the extraordinary power of civility at work and in life [Internet]. Scribner; 2018 [cited 2019 Dec 7]. Available from: http://search.ebscohost.com/login.aspx?direct=true&site=eds-live&db=cat05595a&AN=fay.592580