Development Assistant – Full Time
Reports To: Director of Development
Location: Fayetteville Public Library
Rate of Pay: Starting at $13.92 - $15.00 per hour | 40 hours per week
Benefits: Medical, Dental, Vision, Retirement Savings Plan with Employer Match, Paid Time Off
Safety Sensitive: No
GENERAL DESCRIPTION OF POSITION
As a Development Assistant, you help create an experience that makes our community say, "I love Fayetteville Public Library!" When you work at FPL, you are working alongside a dedicated team that brings their passion and pride to all that they do. You share your technical and product knowledge with customers and other staff, contributing to the overall success of the Library. You relate easily to others, building rapport and collaborative relationships with both the staff and customers. You are able to communicate and interact with all customers, create a welcoming and inclusive experience, are a good listener and enjoy working with people. You have a passion for what you do and enrich the customer's experience by using your knowledge to determine the customer's needs and exceed their expectations. You are comfortable in a changing environment, with multitasking, and with learning new systems and procedures.
As a Development Assistant, you offer administrative support to the Development Team. You will handle a variety of tasks related to institutional and individual giving and help in the day-to-day activities of the Development Department. You will maintain detailed and accurate records of philanthropic requests, pledges, and contributions through the donor management software, aid the execution of annual giving, capital campaigns, challenge grants, and special events. You will work with appropriate FPL staff to identify grant opportunities and assist in the research, writing, and management of grants as needed. You will seek out and research opportunities for ways to secure additional resources and funding.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Ensure that donations are fully processed using donor management software system for the FPL Foundation in a manner that is accurate, reliable, and IRS compliant. Prepare donor acknowledgement letters.
2. Collaborate with coordination of the Annual Fund, Roberta Fulbright Society, including preparing all monthly mailings and special acknowledgements.
3. Support grant writing efforts through research of funding programs and suggestion of ideas to FPL staff for grant opportunities and proposals to enhance and expand library services. Assist in prospect research and help compile information as needed for grants. Assist with monitoring ongoing grants so that goals are met and compliance with deadlines, follow up requirements, record keeping, and accounting is assured.
4. Maintain and cultivate effective working relationships with all volunteers, staff, donors, prospective donors, sponsors, potential sponsors, foundations, and other businesses and community leaders. Follow up on their involvement in specific programs or initiatives.
5. Analyze statistical data to support Capital Campaign strategy and create record sets and reports as needed.
6. Process, track, and acknowledge gifts and donor activities via Salesforce. Retain records and statistics on gifts and donor activities for the use of further evaluating efficacy.
7. Attend sponsored/partnered programs and document outcome(s). Facilitate additional library and Foundation special events as needed.
8. Work with Development Team to create a communications strategy and timeline. Support donor communication through mail, email, and digital media.
9. Purchase supplies and negotiate with vendors in support of Development Department.
10. Conduct donor research to benefit the Annual Fund and Capital Campaign strategy.
11. Collaborate with supervisor on departmental projects to ensure the smooth operation of the department.
12. Research potential sponsors/partners for discussed initiatives.
13. Retain records and statistics on sponsorships for the use of further evaluating efficacy.
14. Adhere to the Association of Fundraising Professionals (AFP) Code of Ethical Standards.
15. Help orient new staff, ensuring a smooth acclimation to the library and our culture. Train new staff members as assigned.
16. Display excellent time management skills, attention to detail, problem solving skills, strong organizational skills and the ability to work proactively to balance multiple tasks and prioritize work. Complete work at an appropriate pace with a sense of urgency.
17. Assume personal responsibility for building maintenance and solving minor issues and problems.
18. Perform any other related duties as required or assigned.
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel; frequently required to reach with hands and arms, talk or hear; and occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and color vision.
OTHER SKILLS & ABILITIES
1. Ability to work a flexible schedule as assigned that includes evenings, weekends, and holiday shifts is required.
2. Perform both independently and as an effective and valued team member.
3. Strong organizational, time management, and interpersonal skills.
4. Work under pressure on multiple projects with frequent interruptions and tight deadlines.
5. Must have significant initiative and drive.
6. Must be able to appropriately handle sensitive information.
7. Ability to provide own cell phone.
8. Multilingual skills a plus.
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
1. High school diploma and two years of college, plus two years of related experience and/or training, or equivalent combination of education and experience.
2. Intermediate computer skills including proficiency with office productivity software and donor management software.
3. Intermediate math skills, including the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.
4. Excellent written and oral communication skills, including the ability to write reports, business correspondence, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to tolerate moderate noise that comes from an office environment with typical HVAC performance, constant visitors, telephone calls, computers, and printers and light traffic and the ability to tolerate an increased level of noise during programming events.
All library positions require customer-focused service to both internal and external customers, flexibility, teamwork, punctual and reliable attendance, and compliance with all applicable local, state, and federal laws.
Please send completed application, résumé and cover letter to:
Ramonica Duarte, HR Director, Fayetteville Public Library, 401 W. Mountain St., Fayetteville, AR 72701.
Application materials may be emailed to Ramonica at firstname.lastname@example.org. A completed PDF application (from faylib.org) must be received to be considered for this position.