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Understanding Payment Processing for Your Business *

From Maker to Market

Taking payments online involves more than adding a checkout button. In this course, attendees will learn how to choose the right processor and set clear policies.

This course guides attendees through the essential steps of setting up and managing a complete payment system. Attendees will learn how to select a processor, connect it to their store, and compare common options. Lessons cover chargebacks, restock fees, refund deductions from processors, and how to manage each with confidence. The course also explores fraud risks, payout timing, and the importance of clear, enforceable refund, return, and shipping terms.

About the presenter

Denise Brooks is a seasoned technology professional with a strong record of supporting business owners through practical, hands-on training and a variety of technology services at Alexis Information Systems. Over the years, she has drawn on her broad experience across various areas of information technology to form partnerships with local continuing education programs. Through these collaborations, she has served as an adjunct instructor, teaching courses in website development, programming principles and Microsoft applications.

Denise has led training sessions and seminars throughout Arkansas and Oklahoma and was a familiar face at NWACC workforce development and ASBTDC business training for WordPress classes. She also was the E-commerce guest lecturer for Business and Computer Information Systems Division and guest speaker for Legacy National Bank business seminar on Unlock the Power of Instagram for Business. Few times per year, she holds business training courses at Alexis Information Systems. Her teaching style blends technical skill with real-world insight. One former student described her as having “a sharp business acumen and a sound business philosophy, combined with deep knowledge and understanding of IT."

Check out Denise's most recent article here. 

All abilities are welcome. For disability accommodations, call 479.856.7050 or email centerforinnovation@faylib.org 2-3 days before a program.

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